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OTHER USEFUL ADDRESSES

For general information about, and a directory of, Ombudsmen who are members of the British and Irish Ombudsman Association:

British and Irish Ombudsman Association
PO Box 308
Twickenham
Middlesex
TW1 9BE
Tel: 020 8894 9272
E-mail: secretary@bioa.org.uk
Website: www.bioa.org.uk

For complaints about the police in Northern Ireland:

Police Ombudsman for Northern Ireland
New Cathedral Buildings
St Anne's Square
11 Church Street
Belfast
BT1 1PG
Tel: 0845 5601 2931 or 028 9082 8600
Fax: 028 9082 8659
E-mail: info@policeombudsman.org
Website: www.policeombudsman.org

For complaints about GB government departments:

Office of the Parliamentary Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Tel: 0845 015 4033 or 020 7217 4163
Fax: 020 7217 4160
E-mail: OPCA.Enquiries@ombudsman.gsi.gov.uk
Website: www.ombudsman.org.uk

For complaints about the Health Service in England, Scotland or Wales:

The Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Tel: 020 7217 4051
Fax: 020 7217 4000
E-mail: OHSC.Enquiries@ombudsman.gsi.gov.uk
Website: www.ombudsman.org.uk

For complaints your bank, building society, financial adviser, insurance company, investment firm, stockbroker or unit trust company:

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Tel: 0845 080 1800 or 020 7964 1000
Fax: 020 7964 1001
E-mail: enquiries@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

For complaints about pensions:

The Pensions Ombudsman
11 Belgrave Road
London
SW1V 1RB
Tel: 020 7834 9144
Fax: 020 7821 0065
E-mail: enquiries@pensions-ombudsman.org.uk
Website: www.pensions-ombudsman.org.uk

NB: Complainants about pensions should first seek the help of the: 

Occupational Pensions Advisory Service
11 Belgrave Road
London
SW1V 1RB
Tel: 020 7233 8080
Fax: 020 7233 8016
E-mail: enquiries@opas.org.uk
Website: www.opas.org.uk

For complaints relating to matters in the Republic of Ireland:

Office of the Ombudsman
18 Lower Leeson Street
Dublin 2
Tel: 00 353 1 678 5222
Fax: 00 353 1 661 0570
E-mail: ombudsman@ombudsman.irlgov.ie
Website: www.irlgov.ie/ombudsman

For complaints relating to institutions and bodies of the European Community:

The European Ombudsman
1 Avenue du President Robert Schuman
B.P.403
F-67001 Strasbourg Cedex
Tel: 00 33 3 88 17 40 01
Fax: 00 33 3 88 17 90 62
E-mail: euro-ombudsman@europarl.eu.int
Website: www.euro-ombudsman.eu.int

For complaints relating to matters in New Zealand:

Office of the Ombudsmen
Level 14, SolNet House, 70 The Terrace,
PO Box 10152, Wellington 6143, New Zealand
Tel: (04) 473 9533
Fax: (04) 471 2254
Website: www.ombudsmen.parliament.nz

For general information about, and a directory of, Ombudsmen who are members of the Asian Ombudsman Association

Asian Ombudsman Association
Wafaqi Mohtasib (Ombudsman)'s Secretariat
Islamabad, Pakistan
Tel: 92 51 9252313
Fax: 92 51 9252321
E-mail: aoa@isb.paknet.com.pk
Website: www.aoa.org.pk

For complaints relating to matters in the Catalan Administration:

Catalan Ombudsman
Síndic de Greuges de Catalunya
Josep Anselm Clavé 31, 08002, Barcelona
Tel: +34 933 018 075
Fax: +34 933 013 187
E-mail: sindic@sindic.cat
Website: www.sindic.cat

For complaints relating to Human Rights issues:

Northern Ireland Human Rights Commission
Temple Court
39 North Street
Belfast
BT1 1NA
Tel: 028 9024 3987
Fax: 028 9024 7844
E-mail: info@nihrc.org
Website: www.nihrc.org

For advice regarding discrimination on grounds of disability, gender, race, religious belief and political opinion:

Equality Commission
Equality House
7 - 9 Shaftesbury Square
Belfast
BT2 7DP
Tel: 028 9050 0600
Fax: 028 9024 8687
Textphone: 028 9050 0589
E-mail: information@equalityni.org
Website: www.equalityni.org

For complaints about Solicitors in Northern Ireland:

The Law Society of Northern Ireland
Law Society House
98 Victoria Street
Belfast
BT1 3JZ
Tel: 028 9023 1614
Fax: 028 9023 2606
E-mail: info@lawsoc-ni.org
Website: www.lawsoc-ni.org

For complaints about consumer related matters:

General Consumer Council for Northern Ireland
Elizabeth House
116 Holywood Road
Belfast
BT4 1NY
Tel: 028 9067 2488
Fax: 028 9065 7701
E-mail: info@gccni.org.uk
Website: www.consumerline.org

Or

Northern Ireland Association of Citizens Advice Bureaux
Regional Office
11 Upper Crescent
Belfast
BT7 1NT
Tel: 028 9023 1120
Fax: 028 9023 6522
E-mail: enquiries@niacab.org
Website: www.niacab.org
(Or at Citizens Advice Bureaux throughout Northern Ireland)

Northern Ireland Assembly
Parliament Buildings
Belfast
BT4 3XX
Tel: 028 9052 1333
Fax: 028 9052 1961
E-mail: info.office@niassembly.gov.uk
Website: www.ni-assembly.gov.uk

The regulatory body for the dental professions:

General Dental Council
37 Wimpole Street
London
W1G 8DQ
Tel: 0207 887 3800
Fax: 0207 224 3294
E-mail: Information@gdc-uk.org
Website: www.gdc-uk.org

The regulatory body for the medical professions:

General Medical Council
178 Great Portland Street
London
W1W 5JE
Tel: 0207 580 7642
Fax: 0207 915 3641
E-mail: gmc@gmc-uk.org
Website: www.gmc-uk.org

For promoting and safeguarding the rights and best interests
of all Northern Ireland's children and young people:

Northern Ireland Commissioner for Children and Young People
Millennium House
17-25 Great Victoria Street
Belfast
BT2 7BN
Tel: 028 9031 1616
E-mail: info@niccy.org
Website: www.niccy.org