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The Role of the Senior Management Team Office of Northern Ireland
Ombudsman The Senior Management Team is
a formal support group to the Ombudsman, and the primary management group for
the organisation. It consists of the Ombudsman (Chairman), Deputy Ombudsman (post currently vacant) and
three Directors. Its function is to advise and support the Ombudsman on a
variety of management issues, excepting those issues identified as being
specifically within the role of the Ombudsman or an individual Director. It is
the responsibility of SMT to support the Ombudsman in:
Major responsibilities: 1. Support the
Ombudsman in the development and delivery of Corporate and Business Plans for
the Office within a performance management framework. 2. Advise Ombudsman
on prioritization of activities within the Office to provide best use of
resources. 3.
Manage and monitor the effectiveness of policies and procedures in the
Office. 4.
Ensure the maximum effectiveness of staff and projects for which line
management responsibility has been allocated. 5.
Encourage and promote innovation throughout the Office to efficiently
meet evolving organisational priorities and needs. 6.
Review and manage the risks relevant to the Office. 7.
Consider and recommend ways to improve the co-ordination and management
of investigations. 8.
Provide strategic oversight for monitoring and reviewing the Office’s
finances and risk register to ensure effectiveness of financial and management
controls. 9.
Work with colleagues, and others, to identify the need for and to
develop organisational policies on issues or areas which cross over the role
specific responsibilities of individual Team Members. 10.
Foster effective team working across the range of Office activities to
maximise the external impact of the Northern Ireland Ombudsman. 11.
Manage and review the effectiveness of the Office’s Outreach and Communications
Strategy. 12.
Monitor Human Resource Strategy for the Office,
ensuring that effective and fair people management standards and processes are
applied through the Office. 13.
Champion ways of working and behaviour consistent with the Ombudsman’s
values of Integrity, Impartiality, and Excellence. Organisational Description is attached. 4th April 2007 Organisational
Description Senior Management Team
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