GENERAL INFORMATION

These documents are provided in PDF format, this format allows you to view, navigate, and print files. Follow this link to obtain the free Acrobat Reader software. Please note that it might take a considerable time to download some of these publications due to their size.

Staff Organisation Chart

Annual Report 2005/2006 (PDF format - 4000k)

Annual Report 2006/2007 (PDF format - 3175k)

Annual Report 2007/2008 (PDF format - 2940k)

Annual Report 2008/2009 (PDF format - 1700k)

Annual Report 2009/2010 (PDF format - 894k)

Resource Accounts 2004/2005 (PDF format - 577k)
Resource Accounts 2005/2006 (PDF format - 794k)
Resource Accounts 2006/2007 (PDF format - 5400k)
Resource Accounts 2007/2008 (PDF format - 1170k)
Resource Accounts 2008/2009 (PDF format - 1818k)
Resource Accounts 2009/2010 (PDF format - 913k)

The Role of the Senior Management Team
Summaries of Senior Management Team Meetings
October 2007
December 2007
February 2008
April 2008
June 2008
August 2008
December 2008

Office In-house 'Update' January 2007
Office In-house 'Update' February 2007
Office In-house 'Update' March 2007

Miscellaneous Ad Hoc Reports and Publications
New �Jurisdictional changes 2010
Business Plan 2004-2007
Business Plan 2005-2006
Corporate Plan 2010-2013
Review of the Office - Part 1

Press Release - July 2006 (Annual Report 2005/06)
Press Release - June 2007 (Annual Report 2006/07)
Press Release - July 2008 (Annual Report 2007/08)

Audit Committee
Terms of Reference
Summary of May 2006 Meeting
Summary of August 2006 Meeting
Summary of October 2006 Meeting
Summary of December 2006 Meeting
Summary of March 2007 Meeting
Summary of May 2007 Meeting
Summary of July 2007 Meeting
Summary of October 2007 Meeting
Summary of December 2007 Meeting
Summary of March 2008 Meeting
Summary of May 2008 Meeting
Summary of July 2008 Meeting
Summary of October 2008 Meeting

Our Internal Complaints Procedure

I have also produced an information leaflet, which includes a complaint form and this can be obtained from my Office. This leaflet is available in Arabic, Chinese, Hindi and Urdu. It is also available as an audio cassette and in large print format.

Should you wish to complain about the service we have provided more information regarding our internal complaints procedure is available by contacting Linda Argent, Corporate Services Manager on 028 9023 3821.